Privacy Policy

We respect the privacy of our visitors and customers. We ensure that all personal information you provide to us is treated confidentially. Our processing of personal data is done in a manner that is in accordance with the requirements of the Personal Data Protection Act.

Visitors of RELTRA website

We use both our own techniques and technologies from reputable third parties to gain insight into the behavior of visitors to our website. The purpose of this is to improve our website so that we can serve our customers even better in the future. We also use these techniques to measure the effectiveness of various marketing aspects, such as advertising campaigns. This mainly uses IP addresses. The data is processed in a statistical way that does not make our visitors personally identifiable.

Customers of RELTRA

As you can understand, we need more information from our customers.

When you place an order with us, we ask for your e-mail address, gender, name, address and telephone number. If applicable, we also ask for your company name and billing address. We include this data in our customer database and are used for the following purposes:

• We use your name, gender, e-mail address and possibly telephone number to keep you informed of the status of your order

• We pass on your name, address and possibly telephone number to the carrier so that they can deliver the products to you

• We use your name and e-mail address to check whether we have received your payment

• We can give your name, address, e-mail address and telephone number to a collection agency so that they can chase you if you do not pay.

In addition, when you order, we of course store which products you order, how you wish to pay and which shipping method you have chosen. We also store any comments you have submitted during the ordering process and we register from which

IP address an order has been placed to prevent abuse. Finally, we archive communication that has taken place between you and us by e-mail, telephone or post.

Newsletter

If you register for our newsletter, we will put your name and e-mail address in our newsletter file so that we can inform you about new products, promotions and the like. If you no longer appreciate this, you can unsubscribe via a link at the bottom of the newsletter or by making this known to us in another way.

RELTRA does not sell your data

We will not sell or rent your information to third parties and will only make it available to third parties involved in processing the order. Employees of RELTRA and third parties engaged by RELTRA are obliged to respect your privacy and to treat your personal data confidentially.

Right of inspection, correction, deletion and objection

If you have a relationship with our company, you have the option to view your personal data after written request. If the overview provided by us contains inaccuracies, you can request us in writing to change the data or have it removed. If you believe that our website or our actions are not in accordance with our privacy policy, please contact us.

Applicability

This privacy statement applies to every visit to our website, every transaction and every agreement.

Adjust privacy statement

We reserve the right to adjust this privacy statement